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Integrity - use of values or principles to guide action in the situation at hand.

Below are links and discussion related to the values of freedom, hope, trust, privacy, responsibility, safety, and well-being, within business and government situations arising in the areas of security, privacy, technology, corporate governance, sustainability, and CSR.

PIPEDA - A privacy law which perversely protects those who break it, 19.10.04

Toronto Star

With Canada's national privacy law now nearly four years old, the Canadian privacy community has begun to assess the law's strengths and weaknesses. A recent ruling from the Privacy Commissioner of Canada's office involving an inadvertent e-mail disclosure provides a good case study for why the law's fundamental principles remain sound but that enforcement - both in terms of the Commissioner's approach and in limitations found in the law - remain a persistent shortcoming.

The case involved an unnamed Canadian loyalty program that mistakenly revealed the e-mail addresses of 618 people when it sent an e-mail message about a contest. The error was a relatively common one - rather than hiding the names in the e-mail message, the e-mail operator placed all the addresses in the "to" field. The company quickly sent an apology to the affected parties, but eleven recipients still chose to launch a complaint with the federal privacy commissioner.

The assistant privacy commissioner, who assumed responsibility for the complaint, concluded that it was "well founded." Canada's privacy legislation requires consent before the disclosure of personal information and it also compels organizations to provide adequate security safeguards to protect the personal information they collect. In this particular case, the e-mail addresses constituted such personal information. Despite the existence of a privacy policy and some security safeguards, the loyalty program failed to comply with both the disclosure and security principles and thus ran afoul of the law


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"We shall need compromises in the days ahead, to be sure. But these will be, or should be, compromises of issues, not principles. We can compromise our political positions, but not ourselves. We can resolve the clash of interests without conceding our ideals. And even the necessity for the right kind of compromise does not eliminate the need for those idealists and reformers who keep our compromises moving ahead, who prevent all political situations from meeting the description supplied by Shaw: "smirched with compromise, rotted with opportunism, mildewed by expedience, stretched out of shape with wirepulling and putrefied with permeation.
Compromise need not mean cowardice. .."

John Fitzgerald Kennedy, "Profiles in Courage"


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